Account Creation
This guide walks you through the process of creating a new Tibus Cloud account. Before you can provision any services, you'll need to complete the account setup process which includes enabling two-factor authentication and adding payment information.
Creating Your Account
- Visit Tibus Cloud and click "Sign Up"
- Enter your:
- Email address
- Full name
- Password (must be at least 12 characters and include a mix of letters, numbers, and symbols)
- Accept the Terms of Service and Privacy Policy
- Click "Create Account"
- Check your email for a verification link and click it to verify your email address
Setting Up Two-Factor Authentication
Two-factor authentication (2FA) is required for all Tibus Cloud accounts to ensure your account's security. We use Time-based One-Time Passwords (TOTP) for 2FA.
- After verifying your email, you'll be prompted to set up 2FA
- Install an authenticator app on your mobile device if you haven't already (we recommend Google Authenticator, Authy, or Microsoft Authenticator)
- Scan the QR code displayed on screen with your authenticator app
- Enter the 6-digit code from your authenticator app to verify the setup
- Save the backup codes provided - store these securely as they can be used if you lose access to your authenticator app
Adding Payment Information
A valid credit card is required to provision services on Tibus Cloud:
- Navigate to the Billing section
- Click "Add Payment Method"
- Enter your credit card details:
- Card number
- Expiration date
- CVV
- Billing address
- Your card will be validated with a temporary authorization hold (this will be released)
Next Steps
Once you've completed these steps, your account will be fully activated and you can: