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Account Creation

This guide walks you through the process of creating a new Tibus Cloud account. Before you can provision any services, you'll need to complete the account setup process which includes enabling two-factor authentication and adding payment information.

Creating Your Account

  1. Visit Tibus Cloud and click "Sign Up"
  2. Enter your:
    • Email address
    • Full name
    • Password (must be at least 12 characters and include a mix of letters, numbers, and symbols)
  3. Accept the Terms of Service and Privacy Policy
  4. Click "Create Account"
  5. Check your email for a verification link and click it to verify your email address

Setting Up Two-Factor Authentication

Two-factor authentication (2FA) is required for all Tibus Cloud accounts to ensure your account's security. We use Time-based One-Time Passwords (TOTP) for 2FA.

  1. After verifying your email, you'll be prompted to set up 2FA
  2. Install an authenticator app on your mobile device if you haven't already (we recommend Google Authenticator, Authy, or Microsoft Authenticator)
  3. Scan the QR code displayed on screen with your authenticator app
  4. Enter the 6-digit code from your authenticator app to verify the setup
  5. Save the backup codes provided - store these securely as they can be used if you lose access to your authenticator app

Adding Payment Information

A valid credit card is required to provision services on Tibus Cloud:

  1. Navigate to the Billing section
  2. Click "Add Payment Method"
  3. Enter your credit card details:
    • Card number
    • Expiration date
    • CVV
    • Billing address
  4. Your card will be validated with a temporary authorization hold (this will be released)

Next Steps

Once you've completed these steps, your account will be fully activated and you can: